Having trouble with your Fox? Describe the issue and our team will take care of it.
My Fox doesn't respond
Check your Fox's status in the Dashboard. If it shows "Stopped" or "Error", open a ticket — our team will restart your Fox and fix the issue, usually within a few hours.
My Fox can't access my data
This usually means the API connection expired. Go to Dashboard → Setup and reconnect your account (Google, HubSpot, etc.). If that doesn't work, open a ticket.
I want to cancel my subscription
You can cancel directly in the Dashboard under your Fox → Subscription. The Fox remains active until the end of the billing period.
I need a feature my Fox doesn't have
We're constantly improving our Foxes. Open a ticket with your feature request and we'll evaluate it for the next update.
